Employer update 08 2018

August 2018

Temporary National Insurance numbers

For action

Even though HMRC no longer allows the use of temporary National Insurance numbers, quite a lot of members still have them on our records. It doesn’t always show up when you submit your contributions because we can match on date of birth and surname but, every now and then, it can cause problems, for example when you send us reference files for the annual member statements. Members also need their National Insurance number to register for My USS, so if they’ve had their permanent number but we still hold their temporary number, then they won’t be able to gain access to update their fund choices or elect to pay any additional contributions.

It’s really important that we hold up to date information for our members.

You can run a report from the employer portal that will tell you which of your members still has a temporary National Insurance number making it really easy to see who needs their record updating. Once you’ve identified them, you can let us have the correct National Insurance number using the HR interface.

All you need to do is visit the Self-service reporting page of the employer portal, run the Temporary NINO report and a few minutes later it will be available from the reports drop down on the STU download page.